Pre-Installation Cancellations
Within 3 Days of Contract Signing
Full refund of any deposits paid, no cancellation fee
4-14 Days After Contract Signing
Full refund minus a 5% administrative fee
15+ Days After Contract Signing
Refund minus costs incurred (permits, equipment ordered, etc.)
Equipment Returns
For unopened, unused equipment:
- Must be in original packaging
- Return request within 30 days of delivery
- 15% restocking fee may apply
- Customer responsible for return shipping
Note: Custom-ordered or configured equipment is non-returnable once the manufacturing
process has begun.